Right of return



If the client is a consumer and it is a distance selling transaction (eBay or our online shop, or if the requirements of § 312 c BGB on the store Fette Wiese 16 in 45891 Gelsenkirchen completion of contract), the consumer has a right of withdrawal on the below as follows taught:


Right of withdrawal

You have the right to cancel within fourteen days without giving a reason this contract. The revocation period is fourteen days from the date on which you or a third party named by you, which is not the carrier, the goods have taken physical possession of. To exercise your right of cancellation, you must contact us:

Matthias Volmar, trading for RICH INFUSIONS, Fette Wiese 16, D-45891 Gelsenkirchen, Phone: +49 (0) 209-378851, Fax: +49 (0) 209-378853 E-mail:

by means of a clear statement (eg, consigned by post mail, fax or email) of your decision to withdraw from this contract, inform.

You may use the attached model withdrawal form, but it is not compulsory. To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.


Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a different method of delivery than that offered by us, cheapest Standard have), and repay immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this agreement with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case, you will be charged fees for such repayment. We may refuse reimbursement until we have received the goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier. You have to send back the goods promptly and in any event not later than fourteen days from the date on which you notify us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods when such loss in value is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.

End of revocation


Withdrawal form

If you want to cancel the contract, then please fill out this form and send it back to:

Matthias Volmar, c/o RICH INFUSIONS, Fette Wiese 16, D-45891 Gelsenkirchen, Germany, Fax: +49 (0) 209-378853, E-mail:

Hereby give notice that (s) I / we the / us completed by me contract for the purchase of the following goods / provision of the following services:













Appointed on: _________________________________ / received on: __________________________________





Name / consumer (s) _________________________________________________________________________





Address of / consumer (s) _____________________________________________________________________

Signature / consumer (s) (only for communication on paper)



Date ___________________________

Excluded from the right of return are goods that are produced according to customer specifications or clearly tailored to personal needs.


Please delete as applicable

At the bottom right, the cancellation form is available for download.

Withdrawal form